Politique de confidentialité

Last updated: August 20, 2026

This Privacy Policy explains how uvioon.shop collects, uses, stores, and shares personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

1. Data Controller

For the purposes of applicable data protection law, the website operator responsible for processing personal data is:

uvioon.shop
10 Rue Gautier Roux
06000 Nice
France

Email: help@tuvioon.shop

2. Personal Information We Collect

Depending on how you interact with our website, we may collect information including:

Name;
Billing address;
Shipping address;
Email address;
Telephone number;
Order information;
Products purchased;
Payment transaction information;
Customer support communications;
IP address;
Browser and device information;
Website usage information;
Cookie and analytics information;
Marketing preferences.

Payment card information is generally processed directly by authorized payment providers and is not stored by uvioon.shop in full.

3. How We Collect Information

We may collect personal information:

Directly from you;
When you create or place an order;
When you contact customer service;
Through cookies and similar technologies;
Through Shopify and service providers that support our store;
From payment processors and delivery partners where necessary to complete an order.

4. How We Use Personal Information

We may process your personal information to:

Process and fulfil orders;
Process payments;
Deliver purchased products;
Provide order tracking;
Communicate with you about your order;
Handle returns and refunds;
Respond to customer enquiries;
Detect and prevent fraud;
Maintain the security of our website;
Improve our website and services;
Comply with tax, accounting, legal, and regulatory obligations;
Send marketing communications where permitted and where required consent has been obtained.

5. Legal Bases for Processing

Under the GDPR, we may rely on the following legal bases:

Performance of a contract:
Processing necessary to accept, process, fulfil, and deliver your order.

Legal obligations:
Processing necessary to comply with tax, accounting, consumer protection, fraud prevention, or other legal obligations.

Legitimate interests:
Processing necessary for legitimate business purposes such as website security, fraud prevention, customer service, and service improvement, provided those interests do not override your fundamental rights.

Consent:
Where required, we rely on your consent for activities such as certain marketing communications and non-essential cookies.

You may withdraw your consent at any time where processing is based on consent.

6. Shopify

Our online store is powered by Shopify.

Shopify provides the e-commerce infrastructure that enables us to operate our store and may process personal information in connection with website hosting, checkout, payment integrations, security, analytics, and related services.

Shopify processes data according to its own privacy and data protection practices.

7. Service Providers

We may share information with trusted service providers where reasonably necessary, including:

Shopify;
Payment processors;
Shipping and logistics providers;
Fraud prevention services;
Website hosting and infrastructure providers;
Analytics providers;
Customer support services;
Professional advisers;
Government authorities where legally required.

We do not sell personal information to third parties in the ordinary meaning of selling personal data for money.

8. International Data Transfers

Some service providers may process personal information outside France or outside the European Economic Area.

Where required by law, appropriate safeguards will be used for international transfers, such as adequacy decisions, contractual safeguards, or other mechanisms recognized under applicable data protection law.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to comply with legal, accounting, tax, fraud prevention, and contractual obligations.

Order and transaction records may be retained for longer periods where required by applicable law.

10. Cookies

Our website may use cookies and similar technologies.

Cookies may be used to:

Keep the website functioning;
Remember shopping cart information;
Maintain checkout sessions;
Improve website performance;
Understand how visitors use the website;
Provide relevant marketing where permitted.

Where legally required, non-essential cookies will only be used after obtaining appropriate consent.

11. Your GDPR Rights

Where the GDPR applies, you may have the right to:

Access your personal information;
Request correction of inaccurate information;
Request deletion of your information;
Request restriction of processing;
Object to certain processing;
Withdraw consent;
Request data portability;
Lodge a complaint with a competent supervisory authority.

In France, the competent data protection authority is the Commission Nationale de l'Informatique et des Libertés (CNIL).

12. Marketing Communications

Where permitted by law, we may send promotional emails if you have requested or consented to receive them.

You may unsubscribe at any time by using the unsubscribe function included in marketing communications or by contacting us.

13. Children's Privacy

Our services are not intended to knowingly collect personal information from children who are not legally capable of entering into online purchase agreements without appropriate parental or guardian authorization.

14. Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or legal obligations.

The latest version will always be published on this website.

16. Contact Us

For questions regarding privacy or to exercise your data protection rights, contact: