Conditions d’utilisation

These Terms of Service govern your access to and use of uvioon.shop and any purchase made through the website.

By accessing our website or placing an order, you agree to these Terms of Service.

1. Website Operator

The website is operated under the name:

uvioon.shop
10 Rue Gautier Roux
06000 Nice
France

2. Online Store

uvioon.shop provides an online platform through which customers may browse and purchase available products.

We reserve the right to modify our product selection, website content, pricing, and services, subject to applicable law.

3. Product Information

We make reasonable efforts to ensure product descriptions, photographs, specifications, colours, sizes, and other information are accurate.

However, colours and appearance may vary depending on screen settings, lighting, manufacturing batches, and other factors.

Nothing in these Terms limits your statutory rights if a product does not conform to the contract.

4. Prices

Prices displayed on the website are the prices applicable at the time the order is placed unless an obvious pricing error has occurred.

Any applicable taxes or charges will be displayed where required during checkout.

We may change prices for future orders at any time.

Price changes do not affect orders that have already been accepted.

5. Orders

Submitting an order constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation electronically.

We reserve the right to reject or cancel an order where permitted by law, including in cases involving:

Suspected fraud;
Payment failure;
Incorrect pricing caused by an obvious technical error;
Product unavailability;
Incorrect or incomplete delivery information;
Violation of these Terms.

If we cancel an order after payment has been collected, the corresponding payment will be refunded.

6. Payments

Payment must be completed using one of the payment methods available during checkout.

Payment services may be provided by third-party payment processors.

We do not guarantee that every payment method will be available for every order or location.

7. Shipping

Shipping is currently free for eligible orders placed through uvioon.shop.

The estimated delivery time is generally 15 to 20 days.

Delivery estimates are not absolute guarantees and may be affected by circumstances outside our reasonable control.

Please review our Shipping Policy for additional details.

8. Right of Withdrawal and Returns

Consumers may have a statutory right to withdraw from distance contracts within 14 days of receiving the goods, subject to applicable exceptions.

Returns and refunds are governed by our Return and Refund Policy and applicable consumer protection law.

9. Legal Guarantee of Conformity

Consumers purchasing goods in France or the European Union may benefit from mandatory statutory guarantees, including rights relating to products that are defective or do not conform to the sales contract.

These statutory rights are not excluded or reduced by these Terms.

10. Intellectual Property

Unless otherwise stated, website content including:

Text;
Logos;
Graphics;
Design;
Layout;
Photographs;
Product presentation;
Website elements

is protected by applicable intellectual property law.

Content may not be copied, reproduced, distributed, or commercially exploited without appropriate authorization.

11. Prohibited Use

You must not use our website:

For unlawful purposes;
To commit fraud;
To transmit malware or malicious code;
To interfere with website security;
To collect personal information unlawfully;
To infringe intellectual property rights;
To impersonate another person;
To attempt unauthorized access to systems or accounts.

12. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, carriers, analytics services, and other technology providers.

We are not responsible for independent third-party websites or services except where responsibility cannot legally be excluded.

13. Website Availability

We aim to keep the website available and functional.

However, temporary interruptions may occur due to maintenance, technical problems, security issues, updates, or circumstances beyond our reasonable control.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

To the maximum extent permitted by law, we will not be liable for indirect or consequential losses arising from circumstances outside our reasonable control.

Mandatory consumer rights remain unaffected.

15. Force Majeure

We will not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including:

Natural disasters;
Severe weather;
War or civil disturbance;
Government restrictions;
Transport disruptions;
Customs delays;
Labour disputes;
Network failures;
Carrier interruptions.

This clause does not limit rights that cannot legally be excluded.

16. Changes to These Terms

We may update these Terms from time to time.

The version applicable to your purchase will generally be the version in effect when your order was placed, except where applicable law requires otherwise.

17. Governing Law

These Terms are governed by applicable French law, without depriving consumers residing in another country of mandatory protections provided by the laws applicable to them.

Consumers may also have rights to use appropriate alternative dispute resolution procedures where applicable.

18. Contact

Questions regarding these Terms may be sent to:

Email: help@tuvioon.shop

Postal address:
uvioon.shop
10 Rue Gautier Roux
06000 Nice
France

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